Support

Engage on Discord

As the Fermyon Cloud is currently in Beta, support is being provided best effort through Discord. This link will take you to the cloud channel, which is a good place to start.

For support related to Spin, Bartholomew, and other projects, please use the appropriate channels on Discord as well.

Report Issues on GitHub

To see any know issues and report a specific issue, feel free to use the feedback repository

Growth and Enterprise Plan Users

Please reach out to support@fermyon.com for assistance. We also have a Support FAQ available here

Report Abuse

To report suspected abuse of the Fermyon Cloud service, please e-mail abuse@fermyon.com.

Report Security Concerns

Please go to our Feedback repo - Report Security Concern for instructions on how to report any concerns.